Check-In Instructions
You will check in at the Palmetto Dunes welcome center, right in our gated community. The welcome center will provide you with a keyless entry code to the villa and answer any questions you may have. Upon final payment we will send you a reservation confirmation that you will present at the front desk. As our guests you are entitled to many dining, water sport rentals, bike rentals, golf and tennis discounts. Please ask for details at check in.
Check In : time is 4:00 PM and Check out time is 10:00 AM
Checkin-Address:
| Contact Info for | GPS Address | Contact Info |
| Palmetto Dunes Resort Contact Information: | 4 Queens Foley Rd. Hilton Head, SC 29928 |
1-888-322-9091 |
Car passes are picked up at the Palmetto POA at the drive thru window just one driveway away from the welcome center. The fee is $25 per vehicle, payable in cash. You will need a car pass to enter our gated community. Your car pass will grant you access to our beaches. Please display the car pass on your dashboard for the duration of your stay. Security routinely checks for passes on our property.
Helpful information about our Villa:
Linens You will find your accommodations fully equipped and supplied with all bed and bath linens.Your accommodations are cleaned before and after your visit. There is not a daily maid service. There is a washer and dryer in your villa. A starter supply of bath soaps and paper products are provided
Beach Closet: You will have access to our beach closet. We provide chairs, umbrellas, coolers, and a wagon to carry it all in. Beach towels are inside the unit.Maintenance: From time to time unexpected maintenance issues come up. Palmetto Dunes has on site staff to address any needs you may have. Call the front desk for service or you can call or text us directly and we will schedule service for you.
Trash and Recycle: There are two trash cans located in the front storage shed. Trash is picked up twice a week on Wednesday and Saturday. Recycling in marked bin picked up on Wednesday.
Cable, telephone and internet service: Internet and TV service is tested before each guest stay. We have 4 smart TVs in our unit, while 3 offer cable, the kids room TV is a streaming service only. The channel guide and Wi-Fi password is in the welcome book inside the villa.
Things to Know About Our Island :
Riding Bikes/Roller Blades: When using the bike paths, please be careful and considerate of others. Always let people that are in front of you know you are coming by saying “Passing on Your Left”.
Sand Dunes: The Dunes prevent damage and erosion to our beautiful beaches. When accessing the beach use the boardwalks designated for beach access. It is illegal to pick or damage Sea Oats growing in the dunes and you will be fined significantly.
Alligators: It is illegal to feed alligators or any wildlife on Hilton Head. Alligators are generally quiet if they are left alone, but they can move very quickly and often run toward people if provoked. DO NOT feed them and DO NOT let your children play near them.
Insects: No-see-ums, mosquitoes, and sand flees are a fact of life on the island. Insect repellant is your best friend.
Sea Turtles: During the months of May and August, female Loggerhead Sea Turtles (which are federally listed as a threatened species) come ashore to lay their eggs. The young hatch at night from July through October and immediately head for the sea. It is against the law to disturb the turtle’s nest or endanger the turtles in any way.
Fireworks: the discharging of fireworks on the beach is prohibited
Alcohol: Alcohol is also prohibited on the beach in any form. The beaches are patrolled regularly.
Landscape: Landscaping is expensive. Do not drive or drop bikes on the irrigation or grassy areas.